Privacy Policy
1. General Information
This Privacy Policy describes how onesta., operated by Romania Business Labs SRL, Fiscal Code 29617927, Reg. No. J40/997/2012, headquartered at Bulevardul Nicolae Bălcescu 25, Bucharest, Romania, 010045, collects, uses and protects users' personal data.
2. Data Controller
Controller: Romania Business Labs SRL
Fiscal Code: 29617927
Reg. Number: J40/997/2012
Address: Bulevardul Nicolae Bălcescu 25, Bucharest, Romania, 010045
Contact Email: support@onesta.app
3. Data Collected
We collect the following categories of personal data:
- Identification data: first name, last name
- Contact data: email address, phone (optional)
- Company data: name, fiscal code, business field
- Technical data: IP address, browser, operating system
- Cookies: for site functionality and traffic analysis
4. Processing Purpose
We process your personal data to:
- Contact you regarding our services
- Provide document processing and reporting services
- Improve user experience on our site
- Analyze traffic through Google Analytics and Meta Pixel
- Comply with legal obligations
5. Legal Basis
We process your data based on:
- Consent: for newsletter and marketing (if applicable)
- Contract: for service provision
- Legitimate interest: for service improvement
- Legal obligation: for archiving and reporting
6. Cookies
We use the following types of cookies:
- Essential cookies: necessary for site operation
- Analytics cookies: Google Analytics (anonymized)
- Marketing cookies: Meta Pixel for remarketing
You can manage cookie preferences through the banner on first visit or browser settings.
7. Data Sharing
We do not sell your personal data. We only share it with:
- Service providers: hosting (Vercel), email (Resend)
- Analytics: Google Analytics, Meta
- Accounting partners: only with your explicit consent
8. Your GDPR Rights
Under GDPR, you have the following rights:
- Right of access: you can request a copy of your data
- Right to rectification: you can correct inaccurate data
- Right to erasure: you can request data deletion
- Right to restriction: you can limit processing
- Right to portability: you can receive data in structured format
- Right to object: you can refuse processing for certain purposes
To exercise your rights, contact us at support@onesta.app
9. Data Retention
We retain your personal data:
- During the contractual relationship
- 5 years after contract termination (according to accounting law)
- Until consent withdrawal (for marketing)
10. Data Security
We implement technical and organizational measures for data protection: SSL encryption, restricted access, regular backups, security monitoring.
11. Changes
We reserve the right to update this policy. Changes will be published on this page with the update date.
Last updated: November 2025
12. Contact
For privacy questions:
Email: support@onesta.app
Address: Bulevardul Nicolae Bălcescu 25, Bucharest, Romania, 010045